Ray White Rockhampton on Console Cloud: case study

Console Cloud testimonial Ray White

Last Updated on July 27, 2020 Ray White Rockhampton case study: meet Cassie Sparks Cassie Sparks is the Operations Manager of Ray White Rockhampton, a high-performing office managing around 1000 properties. As the nerve centre of the office, responsible for overseeing the property management team and program changes, Cassie was a key player in the…

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The best pre-holiday checklist for property managers

best pre-holiday checklist for property managers feature image

Last Updated on July 27, 2020 There’s nothing better than going on holidays with a strong finish to the year, and knowing you’ve left minimal work for your colleagues to take care of.   But sometimes—and especially at the end of the year, when your brain has left the building and you’re pretty tuckered out…

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What is your rent roll worth? Interview with Dean Yeo: part 1

Rent Roll Worth

Last Updated on July 27, 2020 What is your rent roll worth? Interview with Dean Yeo, part 1 What are the right questions to ask when purchasing a rent roll? How can you prepare to sell one? What is your rent roll worth? If you’ve ever pondered the big questions of Property Management, well we…

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Calculating rent arrears: two methods, two different results

calculating rent arrears

Last Updated on July 27, 2020 Until recently in Console Cloud, rent arrears could only be calculated on a per day basis. This means when a tenant is one day in arrears, the amount they owe will be calculated as one day’s rent.  This method suited most Australian agencies just fine… unless they lived in…

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What the law says about EOFY, EOM, and disbursements

Real Estate Laws

Last Updated on July 27, 2020 There is no shortage of advice about when property managers must legally do EOFY, end of month or EOM, and when to disburse to owners or landlords. But what is often missing in action is evidence that supports this advice. And that creates uncertainty and misinformation. How agencies must…

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The ultimate EOFY checklist for property managers

The ultimate eofy checklist for property managers

Last Updated on July 27, 2020 Preparing for end of financial year (EOFY) EOFY is a word with the particular power to strike fear in the hearts of property managers. But it doesn’t have to! With a bit of preparation and the right mindset, even a first-timer can close out the financial year with confidence…

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How to ace LinkedIn if you work in real estate

Linkedin Real Esate Professionals

Last Updated on July 27, 2020 LinkedIn for real estate professionals is primarily about generating online conversations and connections that convert to new business. Like most agents and property managers, you’re probably on LinkedIn. But you may find it’s not a huge driver of leads for you. Not directly, anyway. It’s nonetheless a critical part…

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More ways to use video in real estate and property management

video marketing ideas for real estate

Last Updated on July 27, 2020 Why video? As much as we love words, the stats say that four times as many customers would prefer to watch a video than read about a product. But besides being an effective way to deliver more of what your audience wants, videos enjoy a number of algorithm privileges.…

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How to write a compelling agent bio


Last Updated on July 27, 2020 If writing a compelling agent bio was easy, everyone would have one. Australian and New Zealand real estate agencies are competing in an increasingly saturated and competitive market. Standing out as an agent or property manager has probably never been so difficult. So how do you get someone to…

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Property management: the next 12 months


Last Updated on July 27, 2020 It seems every other day someone will write about AI or VR as ‘the future of property management.’ While they rave breathlessly about agent-less inspections and facial recognition of the future, they miss the forest for the proverbial trees. The conditions for a colossal industry shake-up are already here.…

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The ultimate pre-holiday checklist for property managers

The Ultimate PM pre-holiday checklist

Last Updated on July 27, 2020 You made it. It’s almost time to go on holidays. If you’re logging off for the rest of the year pretty soon, make sure you’ve got these items ticked off your list first. So let’s get to it: The Ultimate Pre-Holiday Checklist for PMs—no matter which software you’re using.…

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Nhi Chang on being an early adopter

Nhi Chang on being an early adopter

Last Updated on July 27, 2020 Why Technology Won’t Replace You Nhi Chang brings her passions for real estate, agile development, and technology to everything she does. As a self-identifying early adopter and advocate for #proptech (property technology) Nhi is an all-round dynamo. And that’s why we are thrilled to read her recently published article.…

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Change logs for clear accountability

Console Cloud - Change logs for clear accountability

Last Updated on July 27, 2020 Accountability matters. That’s why we built the Change Log in Console Cloud. Historically, agency principals had a bit of a time of it trying to identify who made changes to files in their property management system. They had no precise, easy way of knowing if sensitive information had been…

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Does your property management software comply with trust laws?

Console Cloud property management software complies with trust accounting laws in Australia

Last Updated on July 27, 2020 There are questions you should ask of your cloud-based property management software—ones that might not be answered by the specs sheet or product description. The big one is, ‘Does this software comply with the trust accounting laws of my State or Territory?’ If the answer is ‘I’m not sure’,…

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6 things a Property Manager can do to keep their Landlord happy

Keeping Landlords Happy

Last Updated on July 27, 2020 Property Managers have a big job. For the most part, this is due to the number of stakeholders that they have to keep happy. Putting internal stakeholders aside (Line Manager, direct reports, colleagues, or Principals), PMs face the never ending requirement of keeping their tenants, suppliers and landlords happy,…

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