Technology

What are workflows in property management software?

workflows in console cloud property management software: a conceptual snapshot

What is a workflow exactly? Workflows are simply a smarter way of managing property management processes in real estate software. That’s why workflows tend to be named after work processes that most property managers already do. Take for example some of Console Cloud’s workflows: there’s one each for maintenance, tenant on-boarding, lease renewals, vacates, inspections,…

Read More

How to get the most out of Plezzel if you’re a WebChoice customer

Webchoice customers

Real estate marketing isn’t everybody’s schtick. But every real estate business, if they intend to survive, needs a marketing engine to drive new leads, property managements, and sales.  But where to begin? Such a significant barrier to entry for many businesses is the amount of set-up costs, and the lack of integration of new tech…

Read More

Highlights from the winter release webinar

Cloud Webinar

The Console Cloud Winter Release Webinar was our biggest yet, in more ways than one. With more than 700 live viewers, flash new production equipment, and (most importantly) an absolutely feature-packed release, this was not a webinar to miss. But if you find yourself needing a recap on what’s new to Console Cloud this season,…

Read More

Let’s talk about Viatek ScanAssist

Console Gateway & Viatek ScanAssist partnership

What is Viatek ScanAssist? Viatek ScanAssist is an add-on exclusive to our feature-rich trust accounting software, Gateway. It uses OCR (optical character recognition) technology to capture invoice details from scanned images, and feeds them into the right fields of your invoice payments window. It also files a PDF copy of the scanned invoice against the…

Read More

What is OCR, and how does Viatek ScanAssist work?

OCR and ScanAssist

What is OCR (optical character recognition) Optical character recognition (or OCR) is the term used for software that picks up printed and handwritten characters in a scanned image, and translates them into digital text. It lets computers ‘read’ documents, so that humans don’t need to manually type it all in.  Once a physical document has…

Read More

Real estate website trends we’re seeing in 2019

real estate website trends 2019

Probably the single most important marketing channel for real estate businesses is your website. Besides driving leads, your website does a lot of other heavy lifting for your business too. It builds trust and credibility; it houses your listings and services; it drives lead generation; it lets your prospects contact you. In short, your website…

Read More

Highlights from the Autumn Release Webinar

Autumn Release Webinar

We’ve released so many exciting new features this season in Console Cloud. If you missed our Autumn Release Webinar, (or even if you didn’t), we launched a number of powerful features our customers have been waiting for. There’s a new tenant selection workflow, bulk email and SMS, online document storage and filing, better forms integration,…

Read More

When to send letters, and the future of email

the future of email

Stuck in the middle with… mail There are those who embrace email, and there are those who don’t. And stuck in the middle between these groups are property managers. Mail was an early casualty in the digital revolution, and yet debate over when and to whom it should be sent persists. Why? It’s about customer…

Read More

The five qualities of highly effective software migrations

5 qualities of highly effective migrations

We’ve analysed hundreds of property management software migrations and upgrades, and this is what we discovered. During the 2018-2019 financial year, we’ve released a staggering number of valuable new features for property managers into Console Cloud. And with all these new features available, we’re seeing an influx in agencies migrating their property management data across…

Read More

What is web hosting, and what’s so different about real estate websites?

image by Laura Ockel @viazavier

What the bleep is website hosting, anyway? Your website hosting is where you store all the images and files that comprise your website. Your domain is the www. etcetera that is your official address on the world wide web. Basically, if your hosting service does what it’s supposed to, everything loads quickly, and your visitor sticks…

Read More