Console Cloud infographic: a year of upgrades

Console Cloud saves you 1.5 months of time every year

Last Updated on July 27, 2020 Leaps and bounds Console Cloud has had a big impact on how efficiently real estate and property management agencies have been operating this year. Our Console Cloud usage data shows that on average, agencies are saving 1.5 months per year, every year. This is just on day-to-day property management…

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Insights Plus sets new standard in real estate business intelligence

Last Updated on July 27, 2020 Traditional reporting vs business intelligence Reporting is an essential part of a successful business culture. Looking back on performance and identifying what worked and what didn’t is at the heart of how agencies refine their strategies. After all, it’s hard to know if you’re growing (or shrinking) as a…

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Owner Statements get an overhaul

Owner statements get an overhaul header image

Last Updated on July 27, 2020 Owner statements got an overhaul this year. Last month we were all about inspections. This month, we’re kicking it up a notch by releasing a long list of improvements to owner statements. So without further ado, let’s get into the gritty details. Here’s what we’ve changed: 1. Consolidated owner…

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Why it’s time to move to a cloud-based property management system

Last Updated on July 27, 2020 Across Australia, thousands of agencies are making the move to cloud-based property management software. And they’re not alone. In fact, according to the ABS, the number of Australian businesses harnessing cloud computing jumped from 31% in 2015-16 to 42% in 2017-18, with businesses of 200 or more employees being…

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Buyer’s guide to property management software

Last Updated on July 27, 2020 Introduction to the buyer’s guide to property management software Amid the COVID-19 outbreak, agencies are moving faster than ever to cloud-based property management software platforms so they can work remotely in the coming months. While admittedly this new ebook, Buyer’s guide to property management software, was written for agencies…

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What is your NPS, and how can it help slow landlord churn?

NPS and why landlords leave

Last Updated on July 27, 2020 Preventing landlord churn Keeping owners on your rent roll has never been more important. We’ve spoken before about the rising importance of customer experience in property management. And while we’re experiencing a pandemic right now, rest assured that there are, and still will be landlords, renters, and property managers—during…

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How Console Cloud Empowers Working From Home

Last Updated on July 27, 2020 Recently, and perhaps unsurprisingly, we’ve been fielding lots of questions from our clients about working from home. That’s why we created a no-nonsense guide to how to make the most of it, which you can find here. But alongside this general advice, there’s plenty that Console Cloud can do…

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Your No-Nonsense Guide to Working from Home


Last Updated on July 27, 2020 While working remotely has become almost ubiquitous in some industries, it’s still building traction in property management. Unless you count fielding calls from tenants, owners, and colleagues on your mobile, that is. But in an increasingly connected world of cloud-based software and integrated smartphone apps, many agencies are embracing…

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Highlights from the Summer Release Webinar

2020 Summer Webinar

Last Updated on July 27, 2020 In our mission to power greater success for property managers, trust accountants, and principals across Australia and New Zealand, we’re constantly adding new features and upgrades to Console Cloud. And the last three months were no exception. From an upgraded lease renewal workflow and Forms Live integration to brand-new…

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6 Trends hitting real estate + property management in 2020

2020: 6 marketing trends you'll want to know about in 2020

Last Updated on July 27, 2020 2020 will not be the year of AI, but you’re sure going to hear a lot about it. While AI, augmented reality and things like blockchain work on closing the gap between market promise and market reality, plenty of other important trends are set to hit the Australian real…

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Highlights from the spring release webinar

Cloud Webinar

Last Updated on July 27, 2020 It might be the tail end of the year, but there was no lack of fresh features in Console Cloud this spring… Let’s take a quick look at what we showed off. As always, if you’d like to skip straight to the recording we won’t hold it against you.…

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What are workflows in property management software?

workflows in console cloud property management software: a conceptual snapshot

Last Updated on July 27, 2020 What is a workflow exactly? Workflows are simply a smarter way of managing property management processes in real estate software. That’s why workflows tend to be named after work processes that most property managers already do. Take for example some of Console Cloud’s workflows: there’s one each for maintenance,…

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How to get the most out of Plezzel if you’re a WebChoice customer

Webchoice customers

Last Updated on July 27, 2020 Real estate marketing isn’t everybody’s schtick. But every real estate business, if they intend to survive, needs a marketing engine to drive new leads, property managements, and sales.  But where to begin? Such a significant barrier to entry for many businesses is the amount of set-up costs, and the…

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Highlights from the winter release webinar

Cloud Webinar

Last Updated on July 27, 2020 The Console Cloud Winter Release Webinar was our biggest yet, in more ways than one. With more than 700 live viewers, flash new production equipment, and (most importantly) an absolutely feature-packed release, this was not a webinar to miss. But if you find yourself needing a recap on what’s…

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Let’s talk about Viatek ScanAssist

Console Gateway & Viatek ScanAssist partnership

Last Updated on May 14, 2020 What is Viatek ScanAssist? Viatek ScanAssist is an add-on exclusive to our feature-rich trust accounting software, Gateway. It uses OCR (optical character recognition) technology to capture invoice details from scanned images, and feeds them into the right fields of your invoice payments window. It also files a PDF copy…

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What is OCR, and how does Viatek ScanAssist work?

OCR and ScanAssist

Last Updated on July 27, 2020 What is OCR (optical character recognition) Optical character recognition (or OCR) is the term used for software that picks up printed and handwritten characters in a scanned image, and translates them into digital text. It lets computers ‘read’ documents, so that humans don’t need to manually type it all…

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Real estate website trends we’re seeing in 2019

real estate website trends 2019

Last Updated on July 27, 2020 Probably the single most important marketing channel for real estate businesses is your website. Besides driving leads, your website does a lot of other heavy lifting for your business too. It builds trust and credibility; it houses your listings and services; it drives lead generation; it lets your prospects…

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Highlights from the Autumn Release Webinar

Autumn Release Webinar

Last Updated on July 27, 2020 We’ve released so many exciting new features this season in Console Cloud. If you missed our Autumn Release Webinar, (or even if you didn’t), we launched a number of powerful features our customers have been waiting for. There’s a new tenant selection workflow, bulk email and SMS, online document…

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When to send letters, and the future of email

the future of email

Last Updated on July 27, 2020 Stuck in the middle with… mail There are those who embrace email, and there are those who don’t. And stuck in the middle between these groups are property managers. Mail was an early casualty in the digital revolution, and yet debate over when and to whom it should be…

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The five qualities of highly effective software migrations

5 qualities of highly effective migrations

Last Updated on July 27, 2020 We’ve analysed hundreds of property management software migrations and upgrades, and this is what we discovered. During the 2018-2019 financial year, we’ve released a staggering number of valuable new features for property managers into Console Cloud. And with all these new features available, we’re seeing an influx in agencies…

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Media Release: Console launches ANZ PropTech study

Last Updated on July 27, 2020 Media Release 25 January 2019 Console launches Australia and New Zealand PropTech study Today, Console launched the Australian & New Zealand 2019 PropTech Survey to more than 10,000 professionals within the real estate sector. The study is designed to understand how disruptive advances in property technology are affecting the…

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Property management: the next 12 months


Last Updated on July 27, 2020 It seems every other day someone will write about AI or VR as ‘the future of property management.’ While they rave breathlessly about agent-less inspections and facial recognition of the future, they miss the forest for the proverbial trees. The conditions for a colossal industry shake-up are already here.…

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The ultimate pre-holiday checklist for property managers

The Ultimate PM pre-holiday checklist

Last Updated on July 27, 2020 You made it. It’s almost time to go on holidays. If you’re logging off for the rest of the year pretty soon, make sure you’ve got these items ticked off your list first. So let’s get to it: The Ultimate Pre-Holiday Checklist for PMs—no matter which software you’re using.…

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Australia’s new decryption legislation: what everyone should know

Decryption legislation - what you need to know

Last Updated on February 8, 2019 Australia’s new decryption legislation: another dent in our digital privacy and security New legislation intended to fight crime gives government agencies the power to invade Australians’ digital privacy, and opens data to attack by hackers. Imagine Apple secretly giving the federal police access to all your iMessages on your…

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The Rental Arrears Workflow in Console Cloud

Rental Arrears Workflow

Last Updated on July 27, 2020 The property management revolution is here. That’s because the Rental Arrears Workflow has just been launched in Console Cloud. So let’s explain what the Rental Arrears Workflow does, and how it is going to deliver radical productivity gains for property managers.  You have probably heard of or used the…

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The Lease Renewals Workflow in Console Cloud

Lease Renewal Workflow

Last Updated on July 27, 2020 The property management revolution is here. Workflows have just been launched in Console Cloud. In this article, we explain what the new lease renewals workflow does, and how it’s going to revolutionise property management. Let’s start by explaining what a workflow is, in the sense that we talk about…

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Infographic: How property managers are using the Console App

Property Management App

Last Updated on July 27, 2020 The Console App In April this year, we released our first app. Built to integrate with Console Cloud, the app schedules and records inspections from your smartphone. The app then talks to Console Cloud, and uploads that information live to your records. That’s the beauty of cloud-based property management…

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Clean desk, clear mind: how your agency can go paperless

Clean desk, clear mind: how to go paperless

Last Updated on July 27, 2020 Clean desk, clear mind You’ve heard this advice before: go paperless. You have probably also heard the reasons why. To go paperless means instant cost savings, conservation of space, and less time spent looking for files. It’s a win for data security too, with the right protections in place.…

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