Productivity

The best pre-holiday checklist for property managers

best pre-holiday checklist for property managers feature image

There’s nothing better than going on holidays with a strong finish to the year, and knowing you’ve left minimal work for your colleagues to take care of.   But sometimes—and especially at the end of the year, when your brain has left the building and you’re pretty tuckered out from the year—to focus on getting…

Read More

Spotlight Webinar Wrap-Up: PJ Salami from Harcourts Astute

Console-Spotlight

In October 2018, PJ Salami and the team at Harcourts Astute in Paddington, Queensland made the move to Console Cloud. We recently invited PJ into our office for the first-ever Console Cloud Spotlight Webinar to find out first-hand what he and his office thought of the property management software. Skip the spoilers and see the…

Read More

6 ways to deliver better CX in property management

CX economy feature image 6 layers of water for 6 CX goals

We now live in a customer experience (CX) economy. Earlier this year, we interviewed Macquarie’s Domonic Thompson to get his predictions on the future of the property management industry. In particular, he predicted the move towards a relationship-based economy. This is where landlords would pick and choose their property management agency based on their customer…

Read More

Highlights from the Autumn Release Webinar

Autumn Release Webinar

We’ve released so many exciting new features this season in Console Cloud. If you missed our Autumn Release Webinar, (or even if you didn’t), we launched a number of powerful features our customers have been waiting for. There’s a new tenant selection workflow, bulk email and SMS, online document storage and filing, better forms integration,…

Read More

The evolution of a property manager

evolution-of-a-property-manager

Whether you’re looking forward to your career in property management, in the thick of it, or reflecting back on it, here’s what the journey to the top looks like. Good property managers somehow manage to be trust accounting geniuses, technological wizards, top communicators, gifted organisers, occasional crisis counsellors, and savvy business-people. They’ve got a black…

Read More

The ultimate pre-holiday checklist for property managers

The Ultimate PM pre-holiday checklist

You made it. It’s almost time to go on holidays. If you’re logging off for the rest of the year pretty soon, make sure you’ve got these items ticked off your list first. So let’s get to it: The Ultimate Pre-Holiday Checklist for PMs—no matter which software you’re using. 1. Make sure you’ve rescheduled any routine…

Read More

The Rental Arrears Workflow in Console Cloud

Rental Arrears Workflow

The property management revolution is here. That’s because the Rental Arrears Workflow has just been launched in Console Cloud. So let’s explain what the Rental Arrears Workflow does, and how it is going to deliver radical productivity gains for property managers.  You have probably heard of or used the term workflow before. At Console, we…

Read More

The Lease Renewals Workflow in Console Cloud

Lease Renewal Workflow

The property management revolution is here. Workflows have just been launched in Console Cloud. In this article, we explain what the new lease renewals workflow does, and how it’s going to revolutionise property management. Let’s start by explaining what a workflow is, in the sense that we talk about them in Console Cloud. We’re guessing…

Read More

Clean desk, clear mind: how your agency can go paperless

Clean desk, clear mind: how to go paperless

Clean desk, clear mind You’ve heard this advice before: go paperless. You have probably also heard the reasons why. To go paperless means instant cost savings, conservation of space, and less time spent looking for files. It’s a win for data security too, with the right protections in place. Digital files are harder to steal,…

Read More