Posts by Console

Property Management Virtual Assistant become certified Console Cloud Partners

PMVA partners with Console Cloud

Last Updated on July 27, 2020   MEDIA RELEASE FOR IMMEDIATE BROADCAST HEADLINE: CONSOLE CLOUD AND Property Management VIRTUAL ASSISTANT PARTNERSHIP ANNOUNCEMENT Lead Australian real estate software firm Console announces partnership with Property Management Virtual Assistant (PMVA) as certified Console Cloud specialists and partners, offering leading VA solutions. Console Cloud in-agency support and training is…

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Keep it Simple Solutions become certified Console Cloud experts

keep it simple solutions sonia woodhead press release image console cloud

Last Updated on July 27, 2020 MEDIA RELEASE FOR IMMEDIATE BROADCAST Console Cloud partnership announcement with Keep it Simple Solutions Australian real estate software firm Console announces certification of Perth-based training organisation Keep it Simple Solutions. Keep it Simple Solutions becomes the second training organisation officially certified to provide Console Cloud training to real estate…

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How Console Cloud Empowers Working From Home

Last Updated on July 27, 2020 Recently, and perhaps unsurprisingly, we’ve been fielding lots of questions from our clients about working from home. That’s why we created a no-nonsense guide to how to make the most of it, which you can find here. But alongside this general advice, there’s plenty that Console Cloud can do…

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Console Cloud first software to integrate with Victorian forms provider Forms Live

Console and Forms Live staff together for the launch of the integration

Last Updated on July 27, 2020 Media release for immediate broadcast 20 January 2020 Console Cloud becomes first Property Management software to integrate with Victorian compliant forms provider Forms Live. Leading Australian software firm Console today announced the integration of Victorian forms provider Forms Live with Console Cloud. Console Cloud is Console’s flagship SaaS enterprise…

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Property management events to add to your 2020 calendar


Last Updated on July 27, 2020 For those of you who love attending real estate and property management industry events, there’s plenty on in 2020 to sink your teeth into. Pop some of these crackers into next year’s calendar, and if you see a member of the Console team in attendance, make sure you stop…

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6 Trends hitting real estate + property management in 2020

2020: 6 marketing trends you'll want to know about in 2020

Last Updated on July 27, 2020 2020 will not be the year of AI, but you’re sure going to hear a lot about it. While AI, augmented reality and things like blockchain work on closing the gap between market promise and market reality, plenty of other important trends are set to hit the Australian real…

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The best pre-holiday checklist for property managers

best pre-holiday checklist for property managers feature image

Last Updated on July 27, 2020 There’s nothing better than going on holidays with a strong finish to the year, and knowing you’ve left minimal work for your colleagues to take care of.   But sometimes—and especially at the end of the year, when your brain has left the building and you’re pretty tuckered out…

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The leadership sessons: Nebula 2019


Last Updated on July 27, 2020 By popular demand, we bring you Nebula: the leadership sessions. ICYMI (In Case You Missed It): Console recently hosted the property management industry’s first customer-exclusive summit, Nebula. Nebula was an in-person and live-streamed event that took place at the Brisbane Powerhouse, and broadcast via YouTube. It was intimate, and…

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Spotlight Webinar Wrap-Up: PJ Salami from Harcourts Astute


Last Updated on July 27, 2020 In October 2018, PJ Salami and the team at Harcourts Astute in Paddington, Queensland made the move to Console Cloud. We recently invited PJ into our office for the first-ever Console Cloud Spotlight Webinar to find out first-hand what he and his office thought of the property management software.…

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The Zing Pow Wow Sessions: Nebula 2019

Midja Fisher Zing Pow Wow Session Nebula 2019

Last Updated on July 27, 2020 Zing Pow Wow: four presentations in twenty minutes. In case you missed it: Console’s first customer-exclusive summit, Nebula, took place on 28 October, 2019. It took place at the Brisbane Powerhouse in Queensland, and was live-streamed across Australia and New Zealand. It was the first event of its kind…

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Welcome to Nebula 2019

Console Nebula: be brave. Be ready. Be There.

Last Updated on July 27, 2020 Welcome to Nebula Welcome to Nebula: Console’s first customer-exclusive summit held at the Brisbane Powerhouse in Brisbane, and live-streamed across Australia and New Zealand.  It’s an industry first, and an event so apparently novel that a number of attendees were still grappling with the concept of it. Nebula: it…

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Highlights from the spring release webinar

Cloud Webinar

Last Updated on July 27, 2020 It might be the tail end of the year, but there was no lack of fresh features in Console Cloud this spring… Let’s take a quick look at what we showed off. As always, if you’d like to skip straight to the recording we won’t hold it against you.…

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5 lessons for property management from 2019 (hint: CX is a big theme)

CX Property Management 2019

Last Updated on July 27, 2020 Welcome to the year of customer experience, or CX. This year has proved to be an interesting one for anyone working (living, and breathing) real estate and property management. It was the year that saw the fall-and-fall of house prices and interest rates, followed by something of an unexpected…

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What are workflows in property management software?

workflows in console cloud property management software: a conceptual snapshot

Last Updated on July 27, 2020 What is a workflow exactly? Workflows are simply a smarter way of managing property management processes in real estate software. That’s why workflows tend to be named after work processes that most property managers already do. Take for example some of Console Cloud’s workflows: there’s one each for maintenance,…

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What is your rent roll worth? Interview with Dean Yeo: part 1

Rent Roll Worth

Last Updated on July 27, 2020 What is your rent roll worth? Interview with Dean Yeo, part 1 What are the right questions to ask when purchasing a rent roll? How can you prepare to sell one? What is your rent roll worth? If you’ve ever pondered the big questions of Property Management, well we…

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6 ways to deliver better CX in property management

CX economy feature image 6 layers of water for 6 CX goals

Last Updated on July 27, 2020 We now live in a customer experience (CX) economy. Earlier this year, we interviewed Macquarie’s Domonic Thompson to get his predictions on the future of the property management industry. In particular, he predicted the move towards a relationship-based economy. This is where landlords would pick and choose their property…

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Calculating rent arrears: two methods, two different results

calculating rent arrears

Last Updated on July 27, 2020 Until recently in Console Cloud, rent arrears could only be calculated on a per day basis. This means when a tenant is one day in arrears, the amount they owe will be calculated as one day’s rent.  This method suited most Australian agencies just fine… unless they lived in…

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How to get the most out of Plezzel if you’re a WebChoice customer

Webchoice customers

Last Updated on July 27, 2020 Real estate marketing isn’t everybody’s schtick. But every real estate business, if they intend to survive, needs a marketing engine to drive new leads, property managements, and sales.  But where to begin? Such a significant barrier to entry for many businesses is the amount of set-up costs, and the…

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Highlights from the winter release webinar

Cloud Webinar

Last Updated on July 27, 2020 The Console Cloud Winter Release Webinar was our biggest yet, in more ways than one. With more than 700 live viewers, flash new production equipment, and (most importantly) an absolutely feature-packed release, this was not a webinar to miss. But if you find yourself needing a recap on what’s…

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Let’s talk about Viatek ScanAssist

Console Gateway & Viatek ScanAssist partnership

Last Updated on May 14, 2020 What is Viatek ScanAssist? Viatek ScanAssist is an add-on exclusive to our feature-rich trust accounting software, Gateway. It uses OCR (optical character recognition) technology to capture invoice details from scanned images, and feeds them into the right fields of your invoice payments window. It also files a PDF copy…

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What is OCR, and how does Viatek ScanAssist work?

OCR and ScanAssist

Last Updated on July 27, 2020 What is OCR (optical character recognition) Optical character recognition (or OCR) is the term used for software that picks up printed and handwritten characters in a scanned image, and translates them into digital text. It lets computers ‘read’ documents, so that humans don’t need to manually type it all…

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What the law says about EOFY, EOM, and disbursements

Real Estate Laws

Last Updated on July 27, 2020 There is no shortage of advice about when property managers must legally do EOFY, end of month or EOM, and when to disburse to owners or landlords. But what is often missing in action is evidence that supports this advice. And that creates uncertainty and misinformation. How agencies must…

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Real estate website trends we’re seeing in 2019

real estate website trends 2019

Last Updated on July 27, 2020 Probably the single most important marketing channel for real estate businesses is your website. Besides driving leads, your website does a lot of other heavy lifting for your business too. It builds trust and credibility; it houses your listings and services; it drives lead generation; it lets your prospects…

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The ultimate EOFY checklist for property managers

The ultimate eofy checklist for property managers

Last Updated on July 27, 2020 Preparing for end of financial year (EOFY) EOFY is a word with the particular power to strike fear in the hearts of property managers. But it doesn’t have to! With a bit of preparation and the right mindset, even a first-timer can close out the financial year with confidence…

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How to ace LinkedIn if you work in real estate

Linkedin Real Esate Professionals

Last Updated on July 27, 2020 LinkedIn for real estate professionals is primarily about generating online conversations and connections that convert to new business. Like most agents and property managers, you’re probably on LinkedIn. But you may find it’s not a huge driver of leads for you. Not directly, anyway. It’s nonetheless a critical part…

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Console Cloud mid-season product update

Console Cloud Mid-season

Last Updated on July 27, 2020 Console hosts a seasonal Console Cloud release webinar to launch and celebrate the biggest new updates to the platform. And although the Autumn Release Webinar is done and dusted (watch it here if you missed it), we’re bursting at the seams with new features—many of which we previewed in…

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