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Every property manager should have a list of trusted trade suppliers they can choose from for property maintenance and emergency repairs. Having a solid tradie network you can rely on will help you streamline your daily tasks and increase your efficiency. You won’t have to waste time trying to find good suppliers and vet them, so you’ll be able to respond quicker to repair requests. Having an ongoing, trusted relationship with your tradies will ensure they put you first, get jobs done quickly and efficiently, and they may offer more competitive rates for your clients.
Having repairs responded to quickly, by qualified and competent trade suppliers, at fair rates will give your Property Owners peace of mind that their investment is being looked after. Also, your tenants will be happier knowing you’re looking after them quickly and efficiently. It’s a win-win for all, and a vital part being successful in your role as a property manager.
But, with over a million tradies* in Australia how do you know if they’re any good? Here are 5 signs you have a good tradie in your network.
#1. QUALIFIED & LICENCED
First and foremost, your trade supplier needs to be qualified and hold the required licenses to work in their trade, in their State. They should also have appropriate insurance. It can sometimes be cheaper to go with a tradie that is uninsured or hasn’t kept their licenses up to date, but this could backfire later and land up costing you more than it would have to gone with someone legit.
#2. PROFESSIONAL MANNER
A good trade supplier needs to look & sound the part. They should have a neat and tidy van, have good quality tools and equipment, sound professional when they answer the phone, show up on time for appointments and be polite and professional with your tenants.
A professional tradie will return phone calls and emails promptly, be available for emergency work, and provide detailed quotes and invoices with no hidden surprises!
#3. GOOD REFERENCES
Whether they’re online, from past clients or by word of mouth, a good tradie will have good references they can supply. You can also visit current or past worksites and check out their work to get an idea of the quality they produce. If they are good at their craft, they shouldn’t be afraid to share their portfolio with you. If they’re being sketchy about sharing the success of previous jobs, you should probably keep looking.
#4. REASONABLE, COMPETITIVE RATES
You want to work with tradies you can trust to offer fare rates and know your property owners aren’t being ripped off. Rates that are too cheap can be a red flag (possibly uninsured or not licensed).
#5. WORK TO A HIGH STANDARD
It’s important to have someone you can rely on to be fast and efficient and complete jobs on time, but it’s also important to make sure these jobs are completed to a high standard of quality. You want good quality work being done so that you can provide property owners with peace of mind that their investments are being looked after and repairs are being done in a prompt – but competent – manner.
The benefits of having good quality, reliable and efficient tradies on your books are endless. Most importantly, it will save you a lot of hassle when that grumpy tenant needs the oven fixed before dinnertime!
If you’d like to find other ways you can be more efficient in your daily tasks, check out our webpage dedicated to Property Managers.
*Source: Newscorp Australia: Nielsen Online Ratings Dec 15.