Property Management
Customer relationship management
- Develop your customer relationships: Gateway’s fully integrated CRM system stores client and prospect information in a global contact database so you can track contact history, activate action plans and deliver a positive experience to your customers every time.
- Market your rental properties: Gateway’s online marketing functions allow you to communicate details of inspections, new properties or rental arrears quickly to tenants and owners via email or SMS. You can also attach multiple images and floor plans to your property dialogues and then easily create professional window cards, emails and brochures.
- Rental property listing reports: easily compile attractive rental listing documents for a selection of properties, including images and details, that can then be easily emailed to prospective tenants.
- Match properties and prospective tenants: two way matching makes it easy to find the right prospective tenant for a property or a choice of properties for a prospective tenant.
- Action plans: group a large number of tasks related to a single event in one action plan, which can be triggered automatically, such as when tenants are vacating. Each action plan acts as a checklist of common tasks that are triggered automatically by specific user actions.
- Empower your team with centralised information: calendars, appointments and tasks mirror the look and functionality of Microsoft® Outlook and get your team working from a centralised point with increased efficiency. This allows you to share accurate and up-to-date information and drive increasing property management and service success.
