Support
Getting started
Console is dedicated to ensuring that our clients receive ongoing excellence in customer service delivery. Business needs analysis
Our Business Development Managers work with you on an analysis of what your business needs, and provide you with all the information you need when looking at Gateway real estate software for the first time, including a product demonstration. With extensive software and industry experience, they will help you make an informed decision that will add value to your business.
Software setup
Console’s implementation services are cost effective, flexible and scalable, with different packages and options designed to suit the size of your business. Whether you are a start up agency, or switching from another solution, we guarantee that you will be up and running quickly, with minimal disruption to your business.
A member of our Customer Care team will guide you through the implementation process, which begins with assisted installation, and booking you and your team into the relevant training courses.
A consultant will then talk to you about your business practices and the setup of your database and trust accounts, to ensure that Gateway is configured to best suit your needs.
After Gateway is installed and working in your business, we will continue to work with you into the future to ensure you have the training and support you need.
